Ursula, also known as the Lighthouse Lady is an old woman who lives in the Seafront lighthouse. She is known for having a bad attitude, and Nier is given multiple quests to deliver letters to her.
Story[]
It is revealed that the old woman is dying due to being afflicted with the Black Scrawl. She wishes to see her lover one more time, who she has been sending and receiving letters from for many years. When Nier tries to convince the postman to let her leave, he finds out that the letters have been faked by the whole town and that the old woman's lover had died over fifty years ago. He is then given the choice to tell the old woman the truth, or lie.
If she learns the truth, she admits that part of her always knew that her lover was already dead and that the letters she received after his death were fakes. After this, she asks Nier and Grimoire Weiss to not tell anyone that she knows the truth, since she doesn't want all the work the people of Seafront have put into the ruse to go to waste.
After going back for a final quest, Nier learns that the old woman finally succumbed to the Black Scrawl, but died with a smile on her face.
Five years after she dies, the people of Seafront attempt to repair the lighthouse in her place.
During the events of the quest The Strange Fate of the Jewel, it is revealed that her lover was the uncle of the quest giver and that he planned to give her his family heirloom—the Mermaid's Tear—to her before he died. However, she never received it due to the postman's father starting to write letters in her lover's place, and it was kept in the back room of the post office for over 50 years. After finding the Mermaid's Tear and talking to the Postman, the player has the option to bury the jewel with Ursula, give it back to the quest giver, or sell the jewel. If the player decides to give the jewel back to her lover's niece, the postman believes that she already received the jewel in heaven.